Refund and Return Policy
Last Updated: 29/06/2024
At Agnibeena, we are committed to providing the highest quality food products to our customers. Due to the perishable nature of our products, we do not accept returns or offer refunds. Please read our policy carefully before making a purchase.
1. No Returns or Exchanges
All sales are final. We do not accept returns or exchanges for any of our food products. This policy is in place to ensure the safety and integrity of our products.
2. Order Cancellations
Once an order has been placed and processed, it cannot be cancelled. Please ensure that all order details are correct before finalizing your purchase.
3. Damaged or Defective Products
While we do not accept returns, we are committed to ensuring that you receive your order in perfect condition. If your order arrives damaged or defective, please contact our customer service team within 24 hours of receiving your order. We will work with you to resolve the issue, which may include a replacement or a credit toward your next purchase.
To report a damaged or defective product, please provide the following information:
- Order number
- Description of the issue
- Photos of the damaged or defective product and packaging
4. Incorrect Orders
If you receive an incorrect order, please contact our customer service team within 24 hours of receiving your order. We will arrange for the correct items to be sent to you as soon as possible.
5. Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at:
Agnibeena
Email: support@agnibeena.in
Phone: +91 90023-30168
Address: Dr. Meghnad Saha Road, Kalyangram – 1, Hindustan Cables, Pin: 713335, Paschim Bardhaman, West Bengal (India)